As of Mid-March 2023 we have gone tip-free
Let’s set good precedents for labor, compensation, and services rendered.
We have collectively made the decision to operate as a tip-free establishment that supports a consistent living wage. This means we’ve updated our prices to reflect the true cost of service. The aim is to provide a high-quality experience without hidden costs, and to do away with inconsistent earnings.
We understand that tipping has historically been the standard restaurant and cafe standard, but we believe that by removing it we can create a more transparent and honest experience for our customers and a better environment for employees.
If you have any questions or concerns, don’t hesitate to contact us at [email protected]
Why are we going tip-free?
- Relying on tips can create an unfair and unstable work environment for the staff. Tips are often unpredictable and can vary greatly based on factors that are beyond the control of the staff. This can make it difficult for staff to plan their finances and can lead to ongoing stress and anxiety regarding their jobs.
- Tipping creates a power dynamic between the customer and the staff, where the customer holds the power to reward or punish the staff based on their performance or personal prejudices. This can create a stressful and uncomfortable environment for both the staff and the customers.
- Tips do not fix bad experiences. If someone has a bad experience, it’s often not the worker’s fault and instead of using gratuity to communicate a problem we encourage letting the staff know so they can make a positive difference in the moment. That said, if you’ve had a bad experience at our Café or shop, please report it to us at [email protected] or by texting us at (206) 466-3663.
- Not all customers like tipping and, with this change, we can give confidence that the staff is being compensated fairly for their work. That way you can enjoy your experience without having to worry about how much an adequate tip should be or how it will affect the person working behind the counter.